Installation
5
Installing Kaspersky has been dramatically simplified over the past two years. Following on 2012's fuss-free install, the installer for 2013 will remove conflicting security programs and any detected malware automatically.
You're still on the hook for a reboot, but not when running only the trial. The install procedure was only three screens long, and it took under 2 minutes to complete. You can also register and purchase a license key from the program itself, no need to jump to your browser. Overall, this is one of the best installation processes for a security suite, if by best you mean, "short, fast, and painless."
Interface
4
Kaspersky's followed up last year's overhauled interface with only minor tweaks this year to accommodate new features. The number of windows you must go through to initiate a scan, or to solve a problem warning, has been reduced.
Based on a mobile app-drawer design, the interface presents your security status at the top and stashes the four major security features of scanning, updating, the new Safe Money, and parental controls, at the bottom. The app drawer layout puts key security status information up front, and keeps your tools organized yet easily accessible below. You can slide the features sideways to see more options, or click the arrow at the bottom to pull up, drawer-style, the full list of options. Settings and Reports live in the upper right corner, and both use terminology repeated throughout the interface. This creates a solid level of consistency, and ought to appeal to basic security consumers and power users alike.
A Cloud Protection button at the top of the interface opens a screen that explains Kaspersky's cloud technology that debuted in the 2012 version. Like its competitors that have already incorporated cloud-based detection, you can opt out of anonymously contributing your data without making yourself less safe.
Kaspersky's opt-out is a bit tricky to get to, though. Hit Settings, the annoyingly unlabeled Advanced Settings tab (hint: it's the cardboard box), Feedback, and then uncheck the box to opt out.
Unlike some competitors, which allow you to reorder the tool buttons so you can have the ones you use most often at the ready, Kaspersky's tool layout is locked down. This is one of the few drawbacks to the design. Another is that in the Settings window, the tabs on the left are unlabeled and their icons are not necessarily as obvious to understand as possible. In order, they are Protection Center, Scan, Update, and Advanced Settings.
Labeling aside, the settings themselves were remarkably easy to navigate and comprehend -- even the advanced ones. Meanwhile, jumping from feature to feature was a zippy experience, and we encountered absolutely no lag when skipping between screens.
Features and support
5
Kaspersky 2013's newest and best features come in the form of some very forward-thinking security improvements.
The most important of them is the exploit blocking engine called Automatic Exploit Prevention. It's a response to the increase in the number of phishing attacks and includes an antiphishing engine -- similar to the antivirus and anti-malware engines -- that updates daily.
It's hard to overstate how critical stopping exploits can be to stopping large-quantity cash thefts from online banks. Experts have estimated recent successful banking breaches at scoring from $3 million to more than $220 million, and Kaspersky says that the exploit prevention engine stops the vast majority of exploit kits.
A major component of the exploit prevention engine is Address Space Layout Randomization, or ASLR. It's a proven security technology, used in Apple OS X and iOS, in Google's Android, and by Microsoft in Windows 8. It's not foolproof, but it is one of the more effective security technologies currently available. The inclusion of ASLR in Kaspersky means that the technology will be available to Windows 7 and earlier versions, making Kaspersky unique in the security realm for that reason.
The suite now blocks Duqu and other malware specifically designed to surreptitiously install on your computer before the antivirus program loads during boot.
Safe Money revamps the Safe Run feature from previous years and is only in Kaspersky Internet Security 2013, not Kaspersky Anti-Virus. It basically streamlines the process of accessing banking sites securely. Simply go to your banking site, and as long as you have Kaspersky's browser add-ons installed, it will ask you if you want to open the site in a sandboxed mode, isolated from other browser and PC processes. You can also manually add other sites to Safe Money in Kaspersky's interface, but it's no longer a requirement because of Safe Money's new auto-detection. You can tell it's running because of a thin green line around your browser window.
We were skeptical about Safe Money working as advertised, but it really does detect banking Web sites as you visit them and reopen them in sandboxed browsers. It detected both major banks like Chase, and our own local credit union's site without fail.
Other changes have been made, as well. The secure keyboard for protecting personal data when entered by a physical keyboard works with more sites than before; there is expanded browser compatibility so it now works with Firefox, Chrome, Internet Explorer, and Opera; and better battery management has been implemented for laptops. (We did not test the battery life, however, due to time constraints.)
There are older features worth calling out, too. One is the File Advisor, which is a Windows Explorer context menu option for checking out a file's reputation without having to go through the main Kaspersky program itself. It creates a pipeline from the Kaspersky Security Network, the Kaspersky cloud protection, to the files on your desktop. We found it to pull down reputation data quickly, although its speed also depends on your Internet connection.
The Roll Back feature can easily undo damage caused by any malware that does slip through, and the Network Monitor feature shows you real-time traffic to and from your computer. Among the better ancillary tools are an Internet Explorer security analyzer, which is a good idea if you're stuck on Windows XP with IE8 or earlier -- but it's weird that it doesn't support any other browsers.
The virtual keyboard, different from the physical keyboard protection, has been improved so that it's more responsive than previously. It's mostly an older feature to use if you're worried about keyloggers that Kaspersky keeps around for bragging rights. It's highly unlikely that you'd have Kaspersky running and be infected by a keylogger.
Unchanged from last year, online support is decent, with the standard offerings of forums, live chat, knowledge base articles, and telephone support. Live chat isn't as robust as with some competitors, only available from 9 a.m. to 9 p.m. Eastern time, Monday through Friday. The telephone support is similarly restricted from 8 a.m. to 9 p.m., Eastern time, Monday through Friday. The tech-support number is buried fairly deep on the Kaspersky site, probably to discourage calls. They can be reached at 781-503-1820 or 1-866-525-9094.
Performance
4
Kaspersky Internet Security 2012 (KIS) shares the same detection engine as its less feature-laden sibling, Kaspersky Anti-Virus 2012 (KAV), so both are discussed here.
Kaspersky historically doesn't focus on speedy scans as much as its competitors. For most of the scan's duration on a real-world computer, it promised to complete in less than 3 minutes, when in reality it took an average of 8 minutes, 10 seconds to complete over three runs. Meanwhile, the Full scan tightened up and completed scanning in 1 hour, 32 minutes -- that's about average for Full scans. The Rootkit scan took an average of 8 minutes, 32 seconds.
CNET Labs' benchmarks bear out these findings. The in-lab scan time for KIS took 1,286 seconds (just under 22 minutes), faster than last year's 1,320 seconds and yet one of the slower scan we've seen this year. KAV took 1,227 seconds, also faster than last year's and still one of the slower scans this year.
The Lab found Kaspersky to nearly perfectly mirror last year's results. Boot-time impact was atrocious, with KIS slowing down boot by 47.3 seconds and KAV adding 68.3 seconds. Shutdown impact was much better, with KIS adding only 6.3 seconds and KAV adding a stunningly small 4.5 seconds. On MS Office, iTunes decoding, media multitasking tests, and Cinebench, the two suites were around average. However, Kaspersky feels light when in use, and it transitioned smoothly among its different features and when jumping to other programs.
We did notice some rare, temporary browser hangs, most likely because of the multiple Kaspersky add-ons.
